
Data Breach Response Management
Limit damage, stop further infection, & notify stakeholders.
Learning about a cyberattack is only the beginning
In the event of a cyberattack, you need an experienced team ready at a moments notice to take aggressive action and protect your business. Our team and our network of expert stand ready to help manage any type of cyberattack. We will handle the dirty work, allowing you to get back to running your business.
The one role you absolutely must fill in the event of a cyberattack:
A Cyberattack Response Manager (or "Data Breach Response Manager") is the single, business-critical role at the center of your Security Incident Response Plan. This person will be coordinating several groups of specialists, each with unique, essential responsibilities, by providing a cohesive strategy and unifying message. If your Written Incident Response Plan does not include this role, it is materially incomplete.
Your Response Manager coordinates the IT response to a security incident, directing what actions to be taken, including numerous time-critical decisions that could have long-term impact on the business. These decisions require fore-knowledge of your systems and the types of data they contain.
Whether a minor cyber incident, or a full-scale data breach, any event triggering your Incident Response Plan should include a plan to address public inquiries. We will manage the response through dedicated public relations professionals as part of our unified response to the incident.
We will work with law enforcement to ensure the proper reporting of any incidents, attacks, or data breaches, to ensure that you’ve met any reporting requirements and meet any obligations you may have. Additionally, we will work with law enforcement at any level of government who have the resources to help you recover anything that may have been lost.
If the incident resulted in the loss of any personally identifiable information, your business may be subject to the various state-level data breach notification laws (or regulatory requirements), all of which are at least a little bit different. We will establish a list of all individuals who need to be contacted, prepare correspondence that complies with applicable law, and ensure that all other legal obligations are met.
We will represent your business
One of the most frightening prospects for a business after learning about a cyberattack is the thought of regulators knocking on your door. We will step in and take charge of the correspondence and compliance with any governmental or administrative agency. You get to focus on your business, and we make sure the investigation is limited, efficient, and appropriate.
We will make sure the appropriate regulatory bodies are given proper and timely notice, ensure they have the information they need, and promptly address their concerns.
As your representative, we participate in and oversee all investigations, ensuring that the process is efficient and minimizing intrusion and disruption into your business.
In the event any action is taken against your business by regulators, we will represent your business in any hearings or proceedings, with the mission to limit any exposure or penalties.
If lawsuits are filed against you
Unfortunately, the damage done by a cyberattack extends beyond the attack itself. If a customer, client, vendor, or someone else files a lawsuit against your business as a result of the attack, you will need experienced representation.
What can you learn from a cyberattack?
Living through a cyberattack and its aftermath is a horrible experience. The best way to limit the risks of attack in the future is to make sure you've learned from the attack, and your response, and improved your security as a result. We will help make sure that every aspect of your security and your incident response is examined, and that you are given the tools to emerge from an attack stronger and better prepared than ever.
Here's how our post-breach investigations can help your business:
By investigating the breach itself, we can give you a complete look at how the cyberattack occurred, where your cybersecurity succeeded and failed, and how effective your response to the cyberattack was.
Once we know what vulnerability was exploited by the attackers, and where your cybersecurity was breached, we can help you shore up your weaknesses while also making sure that your cybersecurity continues looking ahead. Defending against the last attack only goes so far in protecting against the next one.